Chadak Blue Check bought on chadak.com is sold by our online reseller Paddle.com Market Limited, the Merchant of Record for these orders. Paddle processes the payment, issues your receipt and handles billing questions. A Blue Check bought in the iPhone app is sold by Apple, and refunds for it are handled by Apple under Apple's terms.
You can cancel anytime from Settings → Blue check → Manage subscription on chadak.com, or from the link in your Paddle receipt email. After you cancel, your Blue Check stays active until the end of the period you already paid for, and you will not be charged again.
If you are not happy with your Blue Check, you can ask for a full refund within 14 days of your first purchase. Renewals can be refunded within 14 days of the renewal charge if you have not used the subscription since it renewed. When a refund is issued, the subscription ends and the Blue Check is removed.
Customers in the EU and UK also have a statutory right to withdraw from the purchase within 14 days, as described in Paddle's Buyer Terms.
Use the link in your Paddle receipt email, visit paddle.net to find your order, or email us at chadakhelp@gmail.com with the email address you used to pay. Approved refunds go back to your original payment method, usually within 5–10 business days.
Questions about this policy: chadakhelp@gmail.com.